Terms of service

OVERVIEW

Welcome to Label Amal. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, browsing our collections, or placing an order, you agree to be bound by these Terms, along with our Privacy Policy, Refund Policy, and any other policies referenced on our website.

If you do not agree with these Terms, you should not access or use our website or Services.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services securely.

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the revised Terms.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are at least 18 years of age or the age of legal majority in your jurisdiction. If you are using this website on behalf of a minor, you represent that you have the authority to do so.

You agree not to use our website or Services for any unlawful, fraudulent, or unauthorized purpose, and you must comply with all applicable laws and regulations while using our Services.

You must not introduce viruses, malware, or any harmful code that could interfere with the operation or security of our website.

Any violation of these Terms may result in the immediate suspension or termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or discontinue our Services to anyone, at any time, for any lawful reason.

While we take reasonable measures to protect your information, you acknowledge that communications over the internet may involve transmission across multiple networks. Payment information is securely encrypted during processing.

You may not copy, reproduce, distribute, modify, sell, or exploit any part of our website, products, content, or Services without our prior written permission.

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content, descriptions, pricing, or other information is complete, accurate, or current at all times.

The information provided on our website is intended for general informational purposes and should not be relied upon as the sole basis for making purchasing decisions.

We reserve the right to modify, update, or remove website content at any time without prior notice.

SECTION 4 – MODIFICATIONS TO SERVICES & PRICING

Product prices, promotions, and availability may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our website, products, or Services at any time without liability to you or any third party.

SECTION 5 – PRODUCTS & SERVICES

Some products may be available exclusively through our online store and may be offered in limited quantities.

We make every reasonable effort to display product images, colours, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately represent product colours or details.

We reserve the right to:

Limit the sale of products to specific individuals, regions, or jurisdictions.
Restrict product quantities.
Modify product descriptions or pricing without prior notice.
Discontinue any product at any time.

All purchases are subject to our Refund Policy.

While we aim to provide high-quality products and Services, we cannot guarantee that every product or Service will meet individual expectations.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our sole discretion. This may include orders placed under the same customer account, payment method, billing address, or shipping address.

If an order is modified or cancelled, we may attempt to notify you using the contact information provided during checkout.

You agree to provide accurate, complete, and up-to-date billing, shipping, and account information and to promptly update any changes so that we can process your orders efficiently.

For information regarding returns, cancellations, and refunds, please refer to our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, applications, or services that we do not own, monitor, or control. These tools are made available for your convenience and are provided on an "as is" and "as available" basis, without warranties, guarantees, or endorsements of any kind.

Your use of any optional third-party tools is entirely at your own discretion and risk. We encourage you to review the terms, conditions, and privacy policies of the relevant third-party providers before using their services.

From time to time, we may introduce new features, tools, or services to enhance your shopping experience. Any such additions will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, products, or services that are not owned or operated by us. These links are provided solely for your convenience.

We are not responsible for the content, accuracy, policies, or practices of any third-party websites. Accessing or using third-party services is at your own risk, and we recommend reviewing their terms and privacy policies before making any purchases or sharing personal information.

We are not liable for any loss, damage, or issues arising from your interactions, purchases, or transactions with third-party websites or providers. Any questions, concerns, or claims regarding third-party products or services should be directed to the respective provider.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit comments, suggestions, feedback, reviews, ideas, or other materials to us—whether requested or provided voluntarily—you grant us the right to use, reproduce, modify, publish, distribute, translate, and display such submissions in any medium without restriction or compensation.

We are under no obligation to:

Keep your submissions confidential.
Provide compensation for your submissions.
Respond to any comments or feedback.

We reserve the right, but are not obligated, to monitor, edit, or remove content that we determine to be unlawful, offensive, abusive, defamatory, misleading, obscene, or otherwise inappropriate, or that violates these Terms of Service or the intellectual property rights of others.

By submitting content, you confirm that:

You own or have the necessary rights to share the content.
Your submission does not infringe upon any copyright, trademark, privacy, or other legal rights.
Your submission does not contain harmful software, viruses, or malicious code.
You will not impersonate another person or provide false or misleading information.

You are solely responsible for the content you submit and its accuracy. We assume no responsibility or liability for any user-generated content posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Any personal information you provide while using our website or making a purchase is collected, used, and protected in accordance with our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

For more information, please refer to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

While we strive to ensure that all information on our website is accurate and up to date, occasional typographical errors, inaccuracies, or omissions may occur. These may relate to product descriptions, pricing, promotions, shipping charges, delivery estimates, or product availability.

We reserve the right to correct any errors, update information, or cancel orders if any information is found to be inaccurate, without prior notice, including after an order has been placed.

Unless required by applicable law, we are under no obligation to update, revise, or clarify information on our website. The presence of an update date should not be interpreted as confirmation that all content has been modified or reviewed.

SECTION 12 – PROHIBITED USES

By using our website and Services, you agree not to:

Use the website for any unlawful or unauthorized purpose.
Violate any applicable laws, regulations, or legal requirements.
Infringe upon our intellectual property rights or those of others.
Harass, abuse, threaten, intimidate, discriminate against, or harm any individual or organization.
Submit false, misleading, or fraudulent information.
Upload or distribute viruses, malware, or other harmful software.
Collect, store, or misuse the personal information of others without authorization.
Engage in spam, phishing, scraping, crawling, or any automated data collection activities.
Use the website for obscene, offensive, or immoral purposes.
Attempt to interfere with, bypass, or compromise the security or functionality of the website or its related systems.

We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We make every effort to provide reliable and uninterrupted access to our website and Services. However, we do not guarantee that the Services will always be available, secure, uninterrupted, or free from errors.

All Services, products, and content are provided on an "as is" and "as available" basis, without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

To the fullest extent permitted by law, Label Amal shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from:

Your use of or inability to use our website or Services.
Errors, omissions, or inaccuracies in website content.
Delays, interruptions, or technical failures.
Loss of profits, revenue, business opportunities, data, or other indirect losses resulting from the use of our Services or products.

Where applicable laws do not permit certain exclusions or limitations of liability, our liability shall be limited to the maximum extent permitted by those laws.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Label Amal, its affiliates, directors, officers, employees, contractors, service providers, suppliers, and partners from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of:

Your breach of these Terms of Service.
Your misuse of our website or Services.
Your violation of any applicable law.
Your infringement of the rights of any third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted. The remaining provisions shall remain valid, enforceable, and in full effect.

SECTION 16 – TERMINATION

These Terms of Service remain in effect until terminated by either you or Label Amal.

You may terminate your use of our Services at any time by discontinuing use of our website.

We reserve the right to suspend or terminate your access to the website or Services, without prior notice, if we reasonably believe that you have violated these Terms of Service or engaged in unlawful or unauthorized activities.

Any rights, obligations, liabilities, or provisions that by their nature should survive termination shall remain in effect after the termination of this agreement.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and any other policies or guidelines published on our website, constitute the entire agreement between you and Label Amal regarding your use of our website and Services.

Any previous agreements, communications, or understandings, whether written or oral, are superseded by these Terms. Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or any other rights available to us under applicable law.

If any ambiguity arises in the interpretation of these Terms, it shall not be interpreted against either party solely because they drafted the agreement.

SECTION 18 – CHANGES TO THESE TERMS OF SERVICE

We may update or modify these Terms of Service from time to time to reflect changes in our business, legal requirements, or the Services we provide.

Any changes will be posted on this page with an updated "Last Updated" date. Where appropriate, we may also notify you by email or through a notice on our website.

Your continued access to or use of our website after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should discontinue using our Services.

SECTION 19 – ELIGIBILITY

By accessing or using our website, you confirm that you are at least 18 years of age, or the age of legal majority in your jurisdiction.

If you use our website or place an order on behalf of another individual, company, or organization, you represent and warrant that you have the legal authority to bind that person or entity to these Terms of Service.

SECTION 20 – PURCHASE LIMITATIONS

Our products are intended for personal use only unless otherwise agreed in writing.

We reserve the right to limit or cancel orders that appear to be placed for resale, bulk purchasing, or unauthorized commercial distribution. Order restrictions may apply based on customer accounts, payment methods, billing addresses, shipping addresses, or order quantities.

If we determine, in our sole discretion, that an order violates these Terms or our purchasing policies, we may refuse or cancel the order without prior notice.

SECTION 21 – ACCOUNT ACCESS & SECURITY

Certain features of our website may require you to create an account. When registering, you agree to provide accurate, complete, and current information and to keep your account details updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you believe your account has been accessed without authorization or your login credentials have been compromised, you should notify us immediately. We are not responsible for any loss or damage resulting from unauthorized use of your account due to your failure to safeguard your login information.